Chapter 1: General Provisions
Article 1 [Purpose)
These terms and conditions govern the rights and obligations of the cyber mall and users in using the Internet-related services (hereinafter referred to as “Services”) provided by the online shopping mall (hereinafter referred to as “Company”) operated by Crefun Co., Ltd. The purpose is to define and responsibilities.
※ 「These terms and conditions apply to electronic transactions using PC communication, mobile wireless, etc., as long as they do not conflict with their nature.」
(Please refer to the Modour Tour terms and conditions on the website omitted below)
Article 2 (Definition of terms)
① “We” refers to a virtual entity set up by Crefun Co., Ltd. to enable trading of goods, etc. using information and communication facilities such as computers in order to provide goods or services (hereinafter referred to as “goods, etc.”) to users. It refers to a place of business, and is also used to mean a business operator that operates an online shopping mall.
② “User” refers to members and non-members who access the “Company” website and receive services provided by “Our Company” in accordance with these Terms and Conditions.
③ “Member” refers to a person who has registered as a member by providing personal information to “Our Company,” continues to receive information from “Our Company,” and can continuously use the services provided by “Our Company.”
④ “Non-member” refers to a person who uses the services provided by “our company” without registering as a member.
Article 3 (Specification and revision of terms and conditions)
① “We” refers to the contents of these terms and conditions, company name and representative name, business location, address (including the address of the place where consumer complaints can be handled), telephone number, facsimile number, e-mail address, business registration number, The mail order business report number, personal information manager, etc. are posted on the initial service screen (front) of “our company” website so that users can easily see them. However, the contents of the terms and conditions can be viewed by users through the connection screen.
② Before the user agrees to the Terms and Conditions, “Company” seeks the user’s confirmation by providing a separate connection screen or pop-up screen so that the user can understand important contents such as subscription withdrawal and refund conditions among the contents stipulated in the Terms and Conditions. It must be done.
③ “Our Company” does not violate related laws such as the Act on Consumer Protection in Electronic Commerce, etc., the Act on Regulation of Terms and Conditions, the Framework Act on Electronic Commerce, the Electronic Signature Act, the Act on Promotion of Information and Communications Network Utilization, the Act on Door-to-Door Sales, etc., and the Consumer Protection Act. These terms and conditions may be amended to the extent that
④ When “our company” revises the terms and conditions, the date of application and reason for revision will be specified and announced on the initial screen of “our company” website along with the current terms and conditions from 7 days prior to the date of application until the day before the date of application. However, if changes are made to the terms and conditions that are disadvantageous to users, notice will be given at least 30 days in advance. In this case, “our company” clearly compares the contents before and after revision and displays them so that users can easily understand them.
⑤ If “our company” revises the terms and conditions, the revised terms and conditions will only apply to contracts concluded after the date of application, and the terms and conditions before revision will remain applicable to contracts already concluded before that date. However, if a user who has already entered into a contract transmits his/her wish to be subject to the provisions of the revised Terms and Conditions to “Company” within the notice period of the revised Terms and Conditions under Paragraph 3 and receives consent, the revised Terms and Conditions provisions will be applied.
⑥ Matters not specified in these Terms and Conditions and the interpretation of these Terms and Conditions shall be governed by the Act on Consumer Protection in Electronic Commerce, etc., the Act on Regulation of Terms and Conditions, etc., the Consumer Protection Guidelines in Electronic Commerce, etc. established by the government, and related laws or commercial practices. Follow.
Article 4 (Provision and change of services)
① “Our Company” performs the following tasks.
1. Provision of information on goods or services and conclusion of contract
2. Delivery of goods or services for which a contract has been concluded
3. Other tasks determined by “our company”
② In the event that goods or services are sold out or technical specifications are changed, “our company” may change the details of goods or services to be provided under a contract to be concluded in the future. In this case, the contents of the changed goods or services and the date of provision will be specified and the contents of the current goods or services will be immediately announced where they are posted.
⑤ If the contents of the service contracted with the user to be provided by “our company” are changed due to reasons such as out of stock of goods or changes in technical specifications, the reason will be immediately notified to the user at an address that can be notified.
⑥ In the case of the preceding paragraph, “our company” will compensate for actual damages suffered by the user as a result of which the causal relationship has been proven. However, this does not apply if “we” prove that there was no intention or negligence.
Article 5 (Service interruption)
① “Our Company” may temporarily suspend the provision of services in the event of reasons such as maintenance, inspection, replacement, breakdown, or interruption of communication of information and communication equipment such as computers.
② “Our Company” compensates for damages suffered by users or third parties due to temporary suspension of service provision for the reasons set forth in Paragraph 1. However, this does not apply if there is no intention or negligence on the part of “our company.”
③ In the event that the service cannot be provided due to reasons such as conversion of business type, abandonment of business, integration between companies, etc., “Company” will notify users in the manner stipulated in Article 8 and provide services to consumers in accordance with the conditions originally presented by “Company”. compensate for.
Article 6 (Membership Registration)
① Users apply for membership by filling out their membership information according to the registration form set by “our company” and expressing their intention to agree to these terms and conditions.
② “Our Company” will register as members among users who have applied to become members as described in Paragraph 1, unless they fall under any of the following items.
1. If the applicant has previously lost membership eligibility pursuant to Article 7 Paragraph 3 of these Terms and Conditions, however, if 3 years have passed since the loss of membership eligibility pursuant to Article 7 Paragraph 3, “Company” approves membership re-registration. An exception is made if obtained.
2. If there are false information, omissions, or errors in the registration information.
3. If it is judged that registering as another member will significantly impede our company’s technology.
③ Membership registration is established when the approval of “our company” reaches the member.
④ If there is a change in the registration information pursuant to Article 16, Paragraph 1, the member must immediately notify “our company” of the change by e-mail or other means.
Article 7 (Withdrawal of membership, loss of qualification, etc.)
① Members may request withdrawal from “our company” at any time, and “our company” will immediately process membership withdrawal.
② If a member falls under any of the following reasons, “Company” may restrict or suspend membership.
1. If false information is registered when applying for membership
2. If the member does not pay the price of goods purchased using “our company” or other debts borne by the member in relation to the use of “our company” on the due date.
3. In case of threatening the e-commerce order, such as interfering with others’ use of “our company” or stealing the information.
4. When using “our company” to commit an act prohibited by the law or these Terms and Conditions or contrary to public order and morals.
5. In case of harming the sound operation of “our company” or interfering with the business of “our company” by the following actions, etc.
go. In case of disclosing or disseminating unfounded or false facts related to the operation of “our company” and damaging the reputation of “our company” and damaging the credibility of “our company”
me. In the event that verbal or obscene language is used against an employee during the operation of “our company” and the work environment is seriously harmed.
all. In the course of our company's operation, we are liable for damage caused by frequent contacts, disturbances or threats without reason, or for which the causal relationship cannot be proven.
When work is interrupted by demands for compensation (savings, cash, products), etc.
la. Even though there are no special defects in the products or services purchased through “our company,” the company’s business is disrupted by habitual cancellation or return of all or part of the product after partial use. However, if the member's cancellation/return rate is more than 50% higher than the company's average cancellation/return rate, it may be recognized as habitual.
③ If the same act is repeated more than twice or the reason is not corrected within 30 days after “Company” restricts or suspends membership, “Company” may revoke membership.
⑤ If “our company” revokes membership, membership registration will be canceled. In this case, the member will be notified of this and given an opportunity to explain within a period of at least 30 days before cancellation of membership registration.
Article 8 (Notification to members)
① When “our company” notifies a member, it can be done to the e-mail address that the member has previously agreed upon with “our company.”
② In the case of notification to an unspecified number of members, “our company” may replace individual notification by posting it on “our company’s” bulletin board for more than one week. However, individual notification will be provided for matters that have a significant impact on the member's transactions.
Article 9 (Purchase Application)
Users of “Our Company” apply for purchases on “Our Company” using the following or similar methods, and “Our Company” must provide the following information in an easy-to-understand manner when users apply for purchase. However, if you are a member, you may exclude the application of items 2 to 4.
1. Search and selection of goods, etc.
2. Enter your name, address, phone number, e-mail address (or mobile phone number), etc.
3. Confirmation of contents related to the terms and conditions and cost burden of services for which the right to withdraw subscription is restricted.
4. Indication of agreement to these terms and conditions and confirmation or rejection of the matters in paragraph 3 (e.g., mouse click)
5. Application for purchase of goods, etc. and confirmation thereof or consent to confirmation by “our company”
6. Selection of payment method
Article 10 (Establishment of contract)
① “We” may not accept a purchase application as stated in Article 9 if any of the following applies. However, when concluding a contract with a minor, it must be notified that the minor or the legal representative may cancel the contract if the consent of the legal representative is not obtained.
1. If there are false information, omissions, or errors in the application details.
2. When we determine that approving other purchase requests will significantly impede our technology.
3. When credit card payment is presumed or confirmed to be an illegal act without the consent of the owner.
4. If it is confirmed that the customer applying for purchase is a customer whose membership is restricted or suspended pursuant to Article 7
② The contract is deemed to have been established when “our company’s” approval reaches the user in the form of a receipt confirmation notice under Article 12, Paragraph 1.
③ “Company”’s expression of intent includes the user’s purchase request.
It must include information on confirmation of purchase, availability for sale, correction or cancellation of purchase request, etc.
Article 11 (Payment Method)
Payment for goods or services purchased from “our company” can be made using any of the following methods available. However, “our company” cannot collect additional fees of any kind from the price of goods, etc. in relation to the user’s payment method.
1. Online bank transfer
2. Payment by various cards such as prepaid cards, debit cards, credit cards, etc.
3. Payment after visiting our office
Article 12 (Receipt confirmation notification/purchase application change and cancellation)
① When a user requests a purchase, “our company” will notify the user of receipt.
② If there is a discrepancy in the expression of intent, the user who has received the receipt confirmation notice may request a change or cancellation of the purchase request immediately after receiving the receipt confirmation notice, and if there is a request from the user before the purchase processing, “Company” will change the request without delay. It must be processed as requested. However, if the payment has already been made, the provisions regarding cancellation of subscription, etc. in Article 14 shall apply.
Article 13 (Refund)
When “our company” cannot deliver or provide goods that a user has applied for purchase due to reasons such as out of stock, “our company” will notify the user of the reason without delay and, if payment for the goods, etc. has been received in advance, within 2 days from the date of receiving the payment. We will refund you or take the necessary steps to obtain a refund within business days. However, in the case of travel products, due to the nature of the product, if the user cancels the contract after all reservations have been completed before the departure date, the damage compensation amount will be deducted and refunded in accordance with the domestic (foreign) travel standard terms and conditions and the domestic (foreign) consumer damage compensation regulations. Refunds will be made after deducting product cancellation and refund fees pursuant to the special terms and conditions contracted at the time of concluding a contract for use of other products.
Article 14 (Withdrawal of subscription, etc.)
① Users who have entered into a contract for the purchase of goods, etc. with “our company” may withdraw their subscription within 7 days from the date of receiving the confirmation of receipt. However, in the case of travel products, a separate cancellation fee may be charged according to the refund criteria according to domestic (foreign) travel standard terms and conditions.
Article 15 (Effect of cancellation of subscription, etc.)
① When “our company” receives goods, etc. from a user, it will refund the amount already paid for the goods, etc., within 3 business days. In this case, when “our company” delays the refund of goods, etc. to the user, the delay interest calculated by multiplying the delay period by the delay interest rate determined and announced by the Fair Trade Commission will be paid.
② In refunding the above amount, if the user has paid for the goods, etc. using a payment method such as a credit card or electronic money, “our company” will immediately order the business that provided the payment method to suspend the billing for the goods, etc. Or ask us to cancel.
③ In the case of cancellation of subscription, etc., the user is responsible for the costs required to return the supplied goods.
③ If the user pays shipping costs when receiving goods, etc., “Company” will clearly indicate who will bear the costs when canceling the subscription so that the user can easily understand.
Article 16 (Personal Information Handling Policy)
Personal information protection matters are governed by the provisions of our personal information protection policy posted on the mall.
Article 17 (Obligations of “We”)
① “Our Company” shall not engage in any acts prohibited by the law or these Terms and Conditions or against public order and morals, and shall do its best to continuously and stably provide goods and services in accordance with the provisions of these Terms and Conditions.
② “Our Company” must have a security system to protect users’ personal information (including credit information) so that users can use Internet services safely.
③ If the “Company” incurs damages to a user due to unfair labeling or advertising practices prescribed in Article 3 of the Act on Fair Labeling and Advertising regarding products or services, the Company shall be responsible for compensating the damages.
Article 18 (Obligations regarding member ID and password)
① Except in the case of Article 16, members are responsible for managing their ID and password.
② Members must not allow third parties to use their ID and password.
④ If a member becomes aware that his or her ID and password has been stolen or is being used by a third party, he or she must immediately notify “our company” and follow any instructions provided by “our company.”
Article 19 (User Obligations)
The user should not conduct the following.
1. Registration of false information when applying or changing
2. Stealing other people’s information
3. Changes to information posted on “Our Company”
4. Transmission or posting of information (computer programs, etc.) other than that specified by “our company”
5. Infringement of intellectual property rights, such as copyrights, of “our company” or other third parties.
6. Actions that damage the reputation of “our company” or other third parties or interfere with their business.
7. Disclosing or posting obscene or violent messages, images, voices, or other information that is against public order and morals on the mall.
Article 20 (Attribution of copyright and restrictions on use)
① Copyrights and other intellectual property rights for works created by “our company” belong to “our company.”
② Users may not use or manufacture for commercial purposes any of the information obtained by using “Our Company,” the intellectual property rights of which belong to “Our Company,” by copying, transmitting, publishing, distributing, broadcasting, or other means without prior consent from “Our Company.” You must not allow third parties to use it.
③ When “our company” uses copyright belonging to a user in accordance with the agreement, it must notify the user.
④ In the process of using various services provided by “our company,” the user allows “our company” to use various works posted or registered with “our company” free of charge, and this is valid even if the user withdraws membership. However, this does not apply if the user notifies “our company” to cancel permission for the above license.
Article 21 (Member’s Postings and Copyright)
① Postings refer to texts, photos, various files and links, etc. posted by members while using the service.
③ If damage or other problems occur due to a member’s posting, the member is responsible for it, and “our company” is not responsible.
③ “We” may arbitrarily post, suspend, modify, delete, move, or refuse registration of any of the following posts without the member’s prior consent.
- If the content severely insults or damages the reputation of other members or third parties.
- When disseminating or linking to content that violates public order and morals
- If the content promotes piracy or hacking
- When a request for suspension of posting is received due to infringement of a third party's copyright
- If the advertisement is for profit
- If the content is objectively recognized as being linked to a crime
- If the content infringes upon the copyrights or other rights of other users or third parties.
- If the company determines that the content of personal political judgment or religious views does not match the nature of the service
- If it violates the posting principles stipulated by the company or does not conform to the nature of the bulletin board.
- If it is judged to be in violation of other relevant laws and regulations
④ The copyright of posts posted by members belongs to the member who posted them. However, “We” may use members’ posts for the purpose of operating, displaying, transmitting, distributing, and promoting the service, free of charge, without separate permission from the member, and in accordance with fair practices stipulated in the Copyright Act.
④ If “our company” wishes to use a member’s posting in a manner other than the preceding paragraph, the “Company” must obtain the member’s consent in advance through methods such as phone, fax, or e-mail.
⑥ If a member terminates the service agreement, posts that have been reposted or copied by others through storage, storage, etc., posts provided in combination with other people's posts, posts registered on public bulletin boards, etc. will not be deleted.
Article 22 (Dispute Resolution)
① “Our Company” establishes and operates a damage compensation processing organization to reflect legitimate opinions or complaints raised by users and to compensate for the damage.
② “Our Company” gives priority to complaints and opinions submitted by users. However, if prompt processing is difficult, the user will be notified immediately of the reason and processing schedule.
③ In the event that a user applies for damage relief in connection with an e-commerce dispute that arises between “our company” and a user, the dispute may be subject to mediation by a dispute resolution agency requested by the Fair Trade Commission or city/provincial governor.
Article 23 (Jurisdiction and Governing Law)
① Litigation related to e-commerce disputes that arise between “our company” and users shall be under the exclusive jurisdiction of the court where “our company” is located.
② Korean law applies to e-commerce lawsuits filed between “our company” and users.
Article 24 (Special Provisions)
① Matters not specified in these Terms and Conditions are subject to the provisions of the Framework Act on Electronic Commerce, the Electronic Signature Act, the Act on Consumer Protection in Electronic Sex Transactions, etc., other related laws, domestic (foreign) travel standard terms and conditions, and special terms and conditions.
